Terms of Service

Last updated: 3 July 2025

TLDR from Davor

Hi! As the CEO of Digitalni Superheroj j.d.o.o., I've crafted these Terms of Service to be as fair and transparent as possible. These terms reflect our commitment to providing excellent AI-powered chat services. Please read them carefully. If you have any questions, don't hesitate to reach out. Thank you for using our services!


Table of Contents


1. Definitions

For the purposes of these Terms:

  • "Company", "we", "our", "us" refers to Digitalni Superheroj j.d.o.o., a limited liability company organized under the laws of Croatia, with registered address at Arnoldova 1, 10000 Zagreb, Croatia.
  • "Services" means all software, services, applications, websites, and related offerings provided by the Company.
  • "Site" means our website and all related web sites, mobile sites, data files, visualizations and applications which link to these Terms.
  • "User Content" means any information, data, text, software, music, audio, photographs, graphics, video, messages, or other materials that you upload, post, or otherwise make available through the Services.
  • "Customer Account" means your registered account with us required to use the Services.
  • "Terms" means these Terms of Service, as may be updated from time to time.

2. Introduction

Welcome to Digitalni Superheroj j.d.o.o.! Your use of our services, including the services we make available through this website and all related web sites, mobile sites, data files, visualizations and applications which link to these terms of service (the "Site") and to all software or services offered by us in connection with any of those (collectively, the "Services"), is governed by these terms of service (the "Terms"), so please carefully read them before using the Services.

You must be over 16 years of age to use the Services, and children under the age of 16 cannot use or register for the Services. If local law sets a higher minimum age, that higher minimum applies.

Arbitration Notice: Except for certain types of disputes described in the arbitration clause below, you agree that disputes between you and the Company will be resolved by optional binding arbitration and you waive any right to participate in a class-action lawsuit or class-wide arbitration, unless such waiver is prohibited by applicable law.

Age Verification: We verify parental consent through email-verified parental approval in accordance with GDPR-K Article 8.

AI and Content Moderation: Our Services use AI technology to generate responses and moderate content. AI outputs are filtered for safety and accuracy but may not always be perfect. We may use anonymised User Content to improve our AI models unless you opt out in your account settings. We provide a trusted flagger system for reporting illegal content in compliance with the Digital Services Act. Contact hi@teilord.com for content removal requests.


3. Accounts

You must register an account with us (a "Customer Account") in order to use the Services. You agree to provide accurate and complete information in the creation of your Customer Account and agree to update this information with any changes. Your Customer Account is for your personal use only and you may not authorize others to use your account. You are responsible for ensuring that your access credentials are kept confidential and are not disclosed to any third party, and for all activity that occurs under your Customer Account.


4. Content

You will be able to upload, create, host, transmit, share, publish or display information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) through use of the Services. All such information is referred to below as "User Content."

You are solely responsible for the development, content, and use of the User Content you upload to Digitalni Superheroj j.d.o.o. and you assume all risks associated with them, including intellectual property or other legal claims.

You agree to immediately take down any User Content that violates these Terms, including pursuant to a takedown request from Digitalni Superheroj j.d.o.o.. We reserve the right, in our sole discretion, to review and remove User Content and/or suspend your access to your account in the event we become aware that your use of our Services or User Content violate any of our Terms.


5. Proprietary Rights

By submitting, posting or otherwise uploading User Content on or through the Services you give Digitalni Superheroj j.d.o.o. a worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute such User Content for the purpose of operating, improving, and promoting the Services. You may opt out of promotional use in your account settings.

You acknowledge and agree that Digitalni Superheroj j.d.o.o. (and/or Digitalni Superheroj j.d.o.o.'s licensors) own all legal right, title and interest in and to the Services and Digitalni Superheroj j.d.o.o.-Supplied Content and that the Services and Digitalni Superheroj j.d.o.o.-Supplied Content are protected by copyrights, trademarks, patents, or other proprietary rights and laws.


6. License and Restrictions on Use

Digitalni Superheroj j.d.o.o. gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the Services solely in the manner permitted by these Terms.

You may not (and you may not permit anyone else to): (i) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the Services or any part thereof; or (ii) attempt to disable or circumvent any security mechanisms used by the Services or any applications running on the Services.


7. Privacy Policy

By using the Services, you consent to the collection, storage, processing and disclosure of your information as described in our Privacy Policy.

See our Cookie Notice for information about cookies and tracking technologies, and your consent choices.


8. Changes to the Services

We reserve the right to modify, suspend, or discontinue the Services (or any part thereof). Material changes will be announced 30 days in advance; you may terminate your account before the effective date if you disagree with the changes.

You agree that Digitalni Superheroj j.d.o.o. will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services, provided we comply with applicable notice requirements.


9. Termination

We may terminate your access to the Services, in whole or in part, at any time and for any reason, with or without notice. Upon termination, your right to use the Services will immediately cease. You may terminate your account at any time by following the instructions on the Site.

Data Export: After account termination, you have 30 days to export your data before it is permanently deleted. Contact us at hi@teilord.com to request data export.


10. Disclaimer of Warranties

The Services are provided "as is" and "as available" without any warranties of any kind, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where prohibited by applicable consumer-protection law.

Your statutory consumer rights remain unaffected.


11. Limitation of Liability

Nothing in this section limits liability for death, personal injury, or gross negligence caused by the Company.

To the maximum extent permitted by applicable law, in no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible loss.

Some jurisdictions may not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall the Company's total liability to you for all damages, losses, and causes of action exceed the amount that you have actually paid for the Services in the past twelve months, or one hundred dollars ($100.00), whichever is greater.


12. Indemnification

You agree to hold harmless and indemnify Digitalni Superheroj j.d.o.o., and its subsidiaries, affiliates, officers, agents, employees, advertisers, licensors, suppliers or partners from and against any third party claim arising from or in any way related to your breach of the Terms, your use of the Services, your violation of applicable laws, or your User Content.



14. Third-Party Content and Materials

You may be able to access or use third party websites, resources, content, communications or information ("Third Party Materials") via the Services. You acknowledge sole responsibility for and assume all risk arising from your access to, reliance upon or use of any such Third Party Materials.

You acknowledge and agree that Digitalni Superheroj j.d.o.o.: (a) is not responsible for the availability or accuracy of such Third Party Materials; (b) has no liability to you or any third party for any harm, injuries or losses suffered as a result of your access to, reliance upon or use of such Third Party Materials; and (c) does not make any promises to remove Third Party Materials from being accessed through the Services.


15. Third-Party Software

The Services may incorporate certain third party software ("Third Party Software"), which is licensed subject to the terms and conditions of the third party licensing such Third Party Software. Nothing in these Terms limits your rights under, or grants you rights that supersede, the terms and conditions of any applicable license for such Third Party Software.

Open Source Licenses: A complete list of third-party software and their licenses is available at /oss-licenses.


16. Feedback

You may choose to or we may invite you to submit comments or ideas about the Services, including without limitation about how to improve the Services or our products. By submitting any feedback, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place Digitalni Superheroj j.d.o.o. under any fiduciary or other obligation, and that we are free to use such feedback without any additional compensation to you.


17. Disputes

These Terms and any action related thereto will be governed by the laws of the Republic of Croatia without regard to its conflict of laws provisions.

Optional Arbitration

You and the Company may agree to resolve disputes through binding arbitration in Zagreb, Croatia under the Croatian Arbitration Act and the rules of the Permanent Arbitration Court at the Croatian Chamber of Economy. If either party prefers, disputes may instead be resolved in the competent courts of Zagreb, Croatia.

Class Action Waiver

Any dispute resolution proceeding shall be conducted only on an individual basis and not in a class, consolidated or representative action, unless such waiver is prohibited by applicable consumer protection law.

Limitation Period: You agree not to bring any legal action against the Company more than two years after the date of the applicable order, unless prohibited by applicable consumer-protection law.

Opt-Out Right: You have the right to opt out of binding arbitration within 30 days of the date you first accepted the terms of this Section by emailing us at hi@teilord.com.


18. Changes to Terms

We may modify these Terms from time to time. We'll notify you by email or in-app 30 days before material changes take effect. Continued use of the Services after the effective date constitutes acceptance of the modified Terms. If you do not agree to the changes, you may terminate your account before the effective date and such changes will not apply to you.


19. Miscellaneous

These Terms, together with our Privacy Policy, constitutes the entire agreement between the parties relating to the Services and all related activities. These Terms shall not be modified except in writing signed by both parties or by a new posting of these Terms issued by us.

If any part of these Terms is held to be unlawful, void, or unenforceable, that part shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.

Croatian Language Version: A Croatian-language version of these Terms is available at /terms-hr. In case of conflict between versions, the Croatian version prevails for Croatian consumers.

Security: We implement industry-standard security measures including encryption in transit and at rest, access controls, and continuous monitoring. Security incidents affecting personal data will be reported to authorities and affected users within 72 hours where required by law.

Accessibility: We aim for WCAG 2.1 AA compliance in our Services. If you encounter accessibility issues, please contact us at hi@teilord.com.


20. Contact Us

Digitalni Superheroj j.d.o.o.

Arnoldova 1, 10000 Zagreb, Croatia

VAT ID / Business ID: 79823407772

Email: hi@teilord.com

Phone: +385‑99‑602‑0401

CEO: Davor Debrecin on LinkedIn

When submitting a complaint, please provide a brief description of the nature of your complaint and the specific services to which your complaint relates.

© 2025 Digitalni Superheroj j.d.o.o.